When Does My Energy Contract End? Key Insights for Microbusinesses

Navigating business energy contracts can often seem like a complex task, especially for smaller businesses aiming to optimize their energy costs. Knowing when your contract ends is crucial to prevent being rolled into a more expensive agreement without your consent. This guide provides clear steps for microbusinesses to manage and understand their energy contracts effectively, emphasizing the importance of the contract end date.

Understanding Your Contract Terms

Effectively switching your energy supplier hinges on knowing your contract's expiration date and the notice period for informing your supplier about your switch intentions. Many businesses face a limited window to switch, and missing this can lead your supplier to place you in a costly ‘rollover’ contract.

Check Your Bill for Contract End Dates

For microbusinesses, transparency is aided by specific regulations. Ofgem mandates that all energy suppliers must clearly state the contract end date and the notice period on the bills for fixed-term contracts. This is essential to prevent being unknowingly rolled over into a new contract.

Are You a Microbusiness?

You qualify as a microbusiness if your company:

• Employs fewer than 10 people and has an annual turnover or balance sheet no greater than €2 million.
• Uses no more than 100,000 kWh of electricity per year or 293,000 kWh of gas per year.

If your company fits into this category but your bill lacks these details, it’s crucial to gather proof of your business size and confront your supplier.

What to Do If the Contract End Date Isn’t on Your Bill?

If the contract end date isn’t listed on your bill:

1. Review Old Contracts: Look through your records for any original documents like quotes or the contract itself. These documents are invaluable as they contain all necessary terms, including the notice period.
2. Contact Your Supplier: If you can't find the necessary information in your paperwork, reach out directly to your supplier. Although they may attempt a sales pitch, insist on obtaining the specific details you need.
3. Contact Us for Help: If you're still struggling to find your contract end date or if it's not provided on your bill, don't hesitate to contact us. We’re here to provide immediate assistance and ensure you have all the information you need to manage your energy costs effectively.

Final Notification and Your Rights

As your contract nears its end, your supplier is required to send you an End of Fixed Term Notification. This notice details the expiration of your contract, describes any default rollover arrangements, and usually offers a new quote. Remember, accepting this new offer is not obligatory. Utilize the information to compare rates from various suppliers, or you might want to hire an energy broker to explore the market for you.

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